Background

I am dedicated to championing the welfare of children and health issues, leveraging my expertise in both health and child advocacy. My commitment to end child maltreatment and to uplift marginalized communities is evident in my hands-on, community-based work. I stand for the people and with the people.

Job experience

• January 2024 - August 2024
  COMMERCIALLY SEXUALLY EXPLOITED CHILDREN (CSEC) ADVOCATE
  Weave
  

  Sacramento, CA, USA

  • Provided crisis intervention, safety planning, advocacy, and emotional support for CSEC youth
  • Facilitated trauma-informed peer counseling groups for youth
  • Partnered with external organizations, including law enforcement, hospitals, and child protective services, to coordinate comprehensive care for youth
  • Assisted clients in accessing community resources, public benefits, healthcare, and financial support
  

• February 2015 - August 2022
  CLINIC ADMINISTRATOR
  Massage Envy
  

  Santa Fe, NM, USA

  • Membership concierge customer relations/communications
  • Bought, managed and processed clinic inventory
  • Completed work schedules for massage therapists, estheticians and front desk associates
  • Onboarded and trained all incoming massage therapists, estheticians and front desk associates
  • Maintained statistical, financial, and employee records
  • Maximized profits and coached staff to meet sales targets and metrics
  

• December 201 - August 2022
  FAMILY ADVOCATE SPECIALIST
  Solace
  

  Santa Fe, NM, USA

  • Provided specialized advocacy for minors and developmentally delayed individuals
  • Accompanied and supported clients during forensic interviews and sexual assault nurse examinations
  • Collaborated closely with external agencies such as law enforcement, child protective services, and healthcare providers to streamline care and promote interagency communication
  • Delivered crisis intervention and advocacy through a 24/7 hotline, including support for incarcerated survivors
  • Monitored court proceedings for sexual assault cases, offering updates and emotional support to survivors throughout the legal process
  • Connected clients to essential community resources, including medical, housing, legal, and mental health services
  

• December 2020 - December 2021
  SENIOR CUSTOMER SERVICE REP
  New Mexico Gas Company
  

  Santa Fe, NM, USA

  • Opened and maintained customer accounts by recording account data, payments, and service orders
  • Resolved customer concerns surrounding their bills, payments, and arrears
  • Regularly assisted other departments such as the call center, remittance, and correspondence
  • Managed large amounts of inbound and outbound calls
  

Education

• UC Davis School of Medicine
  Post-Bacc Certificate
  

  2022 - 2023
• College of Santa Fe
  BA in Literature
  

  2010 - 2013