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Nora Duncan

Nora Duncan

Seattle, WA, USA

Customer Service Extraordinaire

MARKETING AND OPERATIONS SPECIALIST at Wally Walk

Open to Remote
Open to Relocation
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      Background

      I have six years of administrative experience across multiple fields being an efficient, multi-tasking and flexible member of any team. I am confident in my ability to help members over the phone and online, using internal systems to provide a seamless experience for our members, and juggle competing deadlines under pressure.


      Job experience

      • December 2019 - January 2021
        MARKETING AND OPERATIONS SPECIALIST
        Wally Walk
        Seattle, WA, USA

        Social media marketing and management for a small dog walking company. I worked closely with the business owner to expand her business during a challenging time in history for all small businesses. I also spent time walking dogs to have a personal relationship to our clients and walkers and be close to all the adorable dogs.

      • February 2019 - December 2019
        DIRECTOR OF FIRST IMPRESSIONS
        Keller Williams
        Seattle, WA, USA

        Multifaceted position with arms in office management, marketing and recruitment. A fast-paced real estate office, balancing in-person duties as office manager and receptionist, assisting our marketing team creatively to produce marketing materials for our office, and I also spent time cold calling new, potential brokers to bring to our office. This position requires multiple spinning plates to be always in the air.

      • June 2015 - February 2019
        CLINICIAN REFERRAL SPECIALIST
        Virginia Mason Medical Center
        Seattle, WA, USA

        Process incoming referrals, contact patients to schedule their appointments, discuss transportation and other hospitality needs. We schedule for multiple specialty departments- often coordinating multiple specialty appointments for patient’s traveling from out of town. I specialized in Transgender healthcare, working with the hospital to create a more inviting, customized experience for these patients.


      Education

      • Central Washington University
        Print Journalism
        2007 - 2011
        I majored in print journalism and minored in political science.