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Delores Burgos

Delores Burgos

Portland, OR, USA

Program Manager

Family Engagement Specialist at Human Solutions

Open to Remote
Open to Relocation
    Contact

    Background

    I have over 26 years experience in the social service field and am very passionate about affordable housing.


    Job experience

    • October 2015 - present
      Family Engagement Specialist
      Human Solutions
      Portland, OR, USA

      Provide basic intake and orientation to all new center guests, assist with distributing food, blankets, bedding and other needed items assist families with utilizing the Family Center to obtain information about agencies that may be able to help them access housing or other services, refer households to other services provided by Human Solutions and other partner agencies as appropriate.

    • October 2007 - present
      Housing & Energy Services Manager
      Native American Youth & Family Center
      Portland, OR, USA

      Responsible for contract negotiation, compliance and reporting with private and governmental funders, staff management, identification and application for funding to operate the Housing and Energy Services Program, monitoring program requirements, coordination of outreach programs and educational programs for program participants. Carry a case load of 40 plus high needs clients and assisting them with advocating for rental assistance and alternative subsidy applications, applying for benefits, assist with negotiations with the landlords regarding obtaining and maintain housing, assist with energy assistance, support with their individual case plans, maintain up to date client files and daily data entry into systems such as; ETO (Efforts to Outcome) HMIS, OPUS and ITrac. Work with the Homeless Families System of Care and the Joint Office of Homeless Services in order to provide oversite to the homeless crisis. Supervise a team of 10-13 employees.